{
    "_source": {
        "name": "Tyler Willis Intelligence",
        "url": "https://tylerewillis.com/intelligence/tools/cosupport-ai",
        "author": "Tyler Willis",
        "publisher": "tylerewillis.com",
        "license": "CC-BY-4.0",
        "license_url": "https://creativecommons.org/licenses/by/4.0/",
        "attribution_required": "Include source URL or citation string when redistributing, quoting, or embedding in AI responses.",
        "citation": "Tyler Willis. \"CoSupport AI.\" tylerewillis.com/intelligence. Accessed 2026-06-12. https://tylerewillis.com/intelligence/tools/cosupport-ai",
        "docs": "https://tylerewillis.com/intelligence/api"
    },
    "slug": "cosupport-ai",
    "tool_name": "CoSupport AI",
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    "website_url": "https://cosupport.ai",
    "category_primary": "AI customer support automation platform",
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        "Customer Service Automation",
        "AI Agent",
        "AI Assistant",
        "AI Business Intelligence"
    ],
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    "ai_summary": "CoSupport AI automates customer support with high accuracy and integrates easily with major helpdesks. It offers transparent pricing and enterprise-grade security. Users report significant reductions in resolution times and improved customer experience.",
    "core_use_cases": [
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        "Pre-Sales Automation",
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        "Multilingual Customer Support",
        "AI-Powered Business Insights"
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    "ai_model_underlying": [
        "Proprietary patented AI architecture (USPTO US11823031B1)"
    ],
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    "key_integrations": [
        "Zendesk",
        "Freshdesk",
        "Zoho Desk",
        "Intercom",
        "Salesforce",
        "Slack",
        "Microsoft Teams",
        "Shopify",
        "Stripe"
    ],
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    "pricing_model": "Custom",
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    "free_tier_limits": "Free pilot available; 60-day guarantee with pay only if 60% AI resolution rate is hit",
    "starter_price_monthly": "99.00",
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    "enterprise_price_custom": 1,
    "pricing_unit": "per month / per resolution / per response",
    "pricing_last_updated": "2026-06-02",
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        {
            "date": "2026-06-02",
            "tier": "starter",
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            "previous": null,
            "source": "tavily+openai"
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    "customer_count_estimate": "100+ businesses",
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    "g2_review_count": null,
    "github_stars": null,
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    "ai_capability_score": "8.00",
    "ai_value_score": "8.00",
    "ai_threat_score": "3.00",
    "trajectory": "rising",
    "acquisition_risk": "low",
    "commoditization_risk": "medium",
    "ai_use_case_match": [
        "Customer Support Automation",
        "Helpdesk Integration",
        "Multilingual Support",
        "AI Business Intelligence"
    ],
    "sentiment_from_reviews": "positive",
    "review_themes": [
        "High accuracy with low hallucination",
        "Fast integration and setup",
        "Significant reduction in resolution time",
        "Transparent pricing",
        "Enterprise-grade security and compliance"
    ],
    "last_major_feature": "Launch of AI Business Intelligence and AI Translator features",
    "last_major_feature_date": null,
    "roadmap_items": [
        "Voice support",
        "Integration with Gorgias, Front, and Kustomer",
        "AI-assisted phone support"
    ],
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    "gdpr_compliant": 1,
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    "eu_data_residency": null,
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    "audit_log": null,
    "created_at": "2026-06-02 03:00:11",
    "updated_at": "2026-06-11 05:30:39",
    "field_sources": "{\"_default\":\"https://cosupport.ai\",\"asserted_at\":\"2026-06-02\"}",
    "uuid": "d49fd094-5e69-11f1-8d34-525400d81b6e"
}