How Linda turned 10 accidental referrals into 40 last year

A practical, step-by-step guide showing how agents can draft personalized client emails in about 90 seconds by combining Claude (Anthropic) for human-sounding drafts with your AMS (EZLynx/Applied/HawkSoft) for token merges, sending, and logging—plus a simple QA checklist to protect against E&O and a quick setup that saves hours each week.