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Benchmarks · Professional, Scientific, and Technical Consulting Services

Professional, Scientific, and Technical Consulting Services · Small (11-49) · US

Small (6-20) US Intermediate maturity

45% Automation Opportunity Gap

This is the delta between where the segment is today and where it could be if automation were deployed against the work that's actually automatable. The higher the number, the more opportunity is on the table for operators in this segment.

"Top performers in this segment leverage AI and workflow automation extensively, achieving median savings of 11.5 employee hours weekly and ROI payback periods under 6 months. They overcome common barriers such as expertise gaps and legal concerns by adopting flexible, easy-to-integrate tools, enabling significant productivity and competitive advantages."

Maintained by Tyler Willis · Automation Benchmarks · Updated · CC-BY-4.0 — cite this work

Methodology & sources

Where this data comes from and how to read it.

Collection methodsecondary analysis of industry reports and surveys
Source credibilitySecondary
Statistical confidence70%
Data vintageMay 2026
Geographic scopeUS

Automation adoption

What percentage of this segment is using each category of automation today.

  • Using any automation: 40.4%
  • Using AI tools: 40.4%
  • Using workflow automation: 40.4%
  • Planning to invest in next 12mo: 73.0%

Time & efficiency

How time is spent — and how much is recovered when automation is in place.

  • Hrs/wk saved when automated: 11.5

Financial metrics

Revenue, retention, and profitability signals for the segment.

  • Reported ROI from automation: 6.0x

Growth & operations

How operators in this segment win — and what holds them back.

Primary bottleneck: lack of relevant expertise

Recurring pain points:

  • lack of relevant expertise
  • legal uncertainty
  • privacy concerns

What top performers do differently:

  • automation adoption
  • AI integration in workflows
  • pricing automation

Benchmark Index

Composite score comparing this segment to every other tracked segment.

60 /100

Take the raw data

Full segment dataset as CSV or JSON, plus API access — for client presentations, board decks, or building on top of it.

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Cite this work

This entry is part of the Tyler Willis Intelligence public dataset and licensed under CC-BY-4.0. You're free to quote, redistribute, and feed it into AI systems — please carry the source URL or one of the citation strings below. 

Willis, Tyler. "Professional, Scientific, and Technical Consulting Services · Small (11-49) · US." *Automation Benchmarks*, tylerewillis.com/intelligence, accessed June 12, 2026. <https://tylerewillis.com/intelligence/benchmarks/professional-scientific-and-technical-services-small-us>
Willis, T. (2026). Professional, Scientific, and Technical Consulting Services · Small (11-49) · US. Tyler Willis Intelligence — Automation Benchmarks. Retrieved June 12, 2026, from https://tylerewillis.com/intelligence/benchmarks/professional-scientific-and-technical-services-small-us
@misc{willis_benchmarks_professional_scientific_and_technical_services_small_us,
  author       = {Willis, Tyler},
  title        = {{Professional, Scientific, and Technical Consulting Services · Small (11-49) · US}},
  howpublished = {Tyler Willis Intelligence --- Automation Benchmarks},
  year         = {2026},
  url          = {https://tylerewillis.com/intelligence/benchmarks/professional-scientific-and-technical-services-small-us},
  note         = {Accessed June 12, 2026. CC-BY-4.0.}
}
curl -s https://tylerewillis.com/intelligence/api/benchmarks/professional-scientific-and-technical-services-small-us.json | jq

Every JSON response carries a _source block with the canonical URL and citation string. Programmatic consumers: read that field.

For operators in this segment

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