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Open Intelligence · Benchmarks

Where your segment actually stands.

50% — the average automation opportunity gap across every segment currently being tracked. Find your industry and size below to see your delta from the leaders.

77 segments tracked and updated every day. Filter the table by industry, size, geography, or maturity to find the comparison that fits - read, cite, or pipe into your own AI assistant. Across all tracked segments: 57% currently use any automation , and those who do save an average of 13.9h/week.

77 of 77
Segment
Industry
Geography
Maturity
Adoption
Opportunity Gap
Administrative Support Services · Small
Administrative Support
US
Basic
4% using +6.4h/wk when adopted
96% gap index 50/100
Real Estate Agencies · Mid (101-500) · US
Real Estate
US
Intermediate
50% using
80% gap index 65/100
Accommodation and Food Services · Small · US
Accommodation and Food Services
US
Basic
—
70% gap index 55/100
Cybersecurity and Cloud Infrastructure Consulting · Small
Information Security Consulting
US
Intermediate
49% using
65% gap index 55/100
Domain-Specific LLM Development · Small (51-200) · Global
AI Model Development for Regulated Industries
global
Intermediate
75% using
65% gap index 55/100
Graphic Design & Creative Micro-Agencies · Micro (1-10) · US
Graphic Design & Creative Services
US
Basic
11% using
65% gap index 55/100
Medical Equipment Repair and Health Tech Servicing · Small
Healthcare Equipment Services
US
Basic
50% using +8.0h/wk when adopted
65% gap index 55/100
Real Estate Agents · Solo
Real Estate
US
Basic
40% using +13.0h/wk when adopted
65% gap index 55/100
Retail · Small
Retail
US
Basic
30% using +8.0h/wk when adopted
65% gap index 45/100
Subscription Box Services · Micro (1-10)
E-commerce / Retail
Global
Basic
30% using +5.0h/wk when adopted
65% gap index 45/100
Boutique Consulting Firms · Small (10-50) · US
Consulting
US
Basic
38% using +15.0h/wk when adopted
60% gap index 65/100
CPA Firms · Small (11-50) · US n = 26
Accounting Services
US
Intermediate
20% using
60% gap index 65/100
Independent Insurance Agents
Insurance
US
Intermediate
50% using
60% gap index 70/100
Industrial Manufacturing Companies · Mid (101-500) · Global n = 443
Manufacturing
Global
Intermediate
59% using
60% gap index 75/100
Lawn Care and Landscaping Maintenance · Small (11-50) n = 510
Landscaping
US
Intermediate
46% using +5.0h/wk when adopted
60% gap index 65/100
Marketing Agencies · Small (6-20)
Marketing Agency
US
Basic
70% using +7.5h/wk when adopted
60% gap index 65/100
Micro Consulting Practices · Solopreneur
Management Consulting
Global
Intermediate
84% using +6.0h/wk when adopted
60% gap index 70/100
Nurse Practitioners · Small
Healthcare Services
US
Basic
15% using
60% gap index 40/100
Professional Consulting · Small (1-50) · US
Professional Consulting
US
Intermediate
40% using +1.0h/wk when adopted
60% gap index 65/100
Retail Chains · Large
Retail
Global
Intermediate
35% using
60% gap index 70/100
Retail · Mid
Retail
Global
Intermediate
20% using
60% gap index 65/100
Specialty Professional Services · Small (1-10) · US Eastern Seaboard
Healthcare Staffing
US Eastern Seaboard
Intermediate
40% using +19.0h/wk when adopted
60% gap index 65/100
Sustainability & Social Responsibility Consulting · Mid (51-200) · US n = 15
Environmental & Sustainability Consulting
US
Intermediate
—
60% gap index 70/100
Transportation and Logistics · Mid
Transportation and Logistics
Global
Intermediate
20% using
60% gap index 65/100
Transportation and Warehousing · Small · US
Transportation and Warehousing
US
Basic
20% using
60% gap index 55/100
YouTube Channel Management Agencies · Small (6-50) · Global
Digital Marketing & Content Management
global
Basic
50% using +18.0h/wk when adopted
60% gap index 65/100
ESG & Sustainability Consulting · Mid
Environmental, Social, and Governance (ESG) Consulting
Global
Intermediate
—
55% gap index 65/100
Home Cleaning Services · Small (11-50)
Home Cleaning
US
Intermediate
30% using +20.0h/wk when adopted
55% gap index 65/100
Creative / Brand Studios · Small
Brand & Creative Studio
US
Intermediate
75% using +6.0h/wk when adopted
50% gap index 65/100
Finance and Insurance · Small
Finance and Insurance
US
Intermediate
69% using
50% gap index 70/100
Med Spas / Aesthetic Practices
Med Spa
US
Intermediate
70% using
50% gap index 70/100
Men’s Cosmetic Procedure Marketing Agencies · Micro (2-5) · US
Cosmetic & Elective Medical Procedures
US
Intermediate
30% using
50% gap index 65/100
Real Estate Agencies · Small (21-100) · US
Real Estate
US
Intermediate
41% using +10.0h/wk when adopted
50% gap index 65/100
Retail · Small
Retail
Global
Intermediate
67% using +6.0h/wk when adopted
50% gap index 65/100
Specialty Insurance Services · Small (1-10) · US n = 5,000
Specialty Insurance
US
Intermediate
91% using
50% gap index 65/100
Transportation and Logistics Firms · Mid
Transportation
US
Intermediate
78% using +20.0h/wk when adopted
50% gap index 65/100
AI-Powered Service Businesses · Micro (5-50) · US n = 3,200
AI-Enhanced Service Agencies
US
Intermediate
—
45% gap index 70/100
Allied Health Professional Staffing · Micro (1-10) · Global
Healthcare Staffing
Global
Intermediate
60% using
45% gap index 55/100
Content Agencies · Small (6-20)
Content Marketing
US
Intermediate
81% using
45% gap index 70/100
Healthcare Providers · Mid (101-500) · US
Healthcare Providers
US
Intermediate
68% using +66.0h/wk when adopted
45% gap index 65/100
Healthcare Staffing Agencies · Micro (1-10) · US
Healthcare Staffing
US
Intermediate
80% using
45% gap index 55/100
Managed Service Providers · Small
MSP
US
Intermediate
67% using +6.1h/wk when adopted
45% gap index 65/100
Marketing Agencies · Micro (2-5) n = 14,000
Marketing Agency
US
Intermediate
76% using +6.1h/wk when adopted
45% gap index 70/100
Meal Kit Delivery Services · Small (11-50)
Food & Beverage
Global
Intermediate
38% using
45% gap index 65/100
Professional Services Agencies · Small (6-20) · US
Professional Services (Medical, Dental, Legal)
US
Intermediate
58% using
45% gap index 65/100
Professional Services Firms (Lawyers, Accountants, Consultants) · Micro (6-20) · Global n = 509
Professional Services
Global
Intermediate
—
45% gap index 65/100
Professional, Scientific, and Technical Consulting Services · Small (11-49) · US
Professional, Scientific, and Technical Consulting Services
US
Intermediate
40% using +11.5h/wk when adopted
45% gap index 60/100
Dental Practices · Small (11-50) · US
Dental Services
US
Intermediate
58% using +16.0h/wk when adopted
42% gap index 65/100
AI-Native Boutique Consulting Firms · Micro (5-10) · Global n = 400
Consulting
Global
Intermediate
84% using
40% gap index 75/100
E-commerce Companies · Mid (101-500) · Global n = 1,900
E-commerce
Global
Intermediate
75% using
40% gap index 75/100
Executive & Business Coaches
Executive Coaching
US
Intermediate
81% using +19.0h/wk when adopted
40% gap index 75/100
Financial Advisors · Solo n = 243
Financial Advisory
US
Advanced
70% using +30.0h/wk when adopted
40% gap index 75/100
Financial Services · Mid n = 450
Finance
Global
Advanced
70% using
40% gap index 65/100
Freelance Copywriters · Solo
Copywriting
US
Intermediate
60% using +15.0h/wk when adopted
40% gap index 70/100
Healthcare Providers · Mid
Healthcare
Global
Advanced
64% using
40% gap index 75/100
HR / People Strategy Consultants
HR Consulting
US
Intermediate
70% using +15.0h/wk when adopted
40% gap index 75/100
Independent Mortgage Brokers
Mortgage
US
Intermediate
60% using +20.0h/wk when adopted
40% gap index 65/100
Manufacturing · Large n = 443
Manufacturing
Global
Intermediate
59% using
40% gap index 75/100
Marketing Agencies · Mid (21-100)
Marketing Agency
US
Advanced
76% using +6.1h/wk when adopted
40% gap index 75/100
Micro-Agencies · Micro (5-50) · US n = 14,000
Digital Marketing & Lead Generation
US
Intermediate
70% using +6.2h/wk when adopted
40% gap index 70/100
Personalized Wellness & Coaching · Small (1-50) · US
Personalized Wellness & Coaching
US
Intermediate
60% using +10.0h/wk when adopted
40% gap index 65/100
Pest Control Services · Small (11-50)
Pest Control
US
Intermediate
52% using +10.0h/wk when adopted
40% gap index 60/100
Privacy Compliance Consulting for Small E-commerce · Micro (1-10) · US n = 2,000
Legal & Compliance Consulting
US
Intermediate
42% using
40% gap index 60/100
Retail Trade · Small
Retail Trade
US
Intermediate
60% using
40% gap index 65/100
SaaS Companies · Small (11-50)
Software as a Service
Global
Intermediate
64% using
40% gap index 70/100
Sales Process & Revenue Optimization Consulting · Small n = 2,300
Sales Consulting
Global
Intermediate
85% using +6.3h/wk when adopted
40% gap index 75/100
SEO Agencies · Small (6-20)
SEO Agency
US
Intermediate
73% using +15.0h/wk when adopted
40% gap index 70/100
Specialty Pharmacy and Infusion Services · Small (1-10) · US
Pharmacy Services
US
Intermediate
60% using
40% gap index 65/100
Staffing & Recruiting Agencies n = 2,300
Staffing Agency
US
Intermediate
61% using
40% gap index 65/100
Transportation and Logistics · Mid
Transportation
Global
Intermediate
65% using
40% gap index 70/100
Web Designers / Developers · Solo
Web Design & Development
US
Intermediate
70% using +30.0h/wk when adopted
40% gap index 75/100
Web Dev Agencies · Small (6-20)
Web Design & Development
US
Intermediate
87% using
35% gap index 65/100
Fractional CMO / CFO / CTO
Fractional Executive
US
Advanced
70% using +20.0h/wk when adopted
30% gap index 75/100
Independent Micro-Consultants · Solopreneur · Global
Consulting
Global
Advanced
88% using +20.0h/wk when adopted
30% gap index 75/100
Cybersecurity Consultants · Solo
Cybersecurity Consulting
US
Advanced
90% using +11.0h/wk when adopted
20% gap index 75/100
Digital Marketing Agencies for E-commerce · Small (6-20) · Global
E-commerce Digital Marketing
Global
—
—
—
Law Firms · Small (11-50) · US
Legal Services
US
—
—
—

For consultants & agency owners

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