I wrote the standard for making websites AI-operable. Learn More

Tools & Vendor Intel

Rising

Rasa Voice

By Rasa · Enterprise voice AI platform · rasa.com

Rasa Voice is an enterprise-grade voice AI platform designed to replace legacy IVR systems with multi-turn, back-end-integrated voice AI agents. It features real-time voice interaction capabilities, emotion detection, expressive TTS, and supports complex conversational workflows with full control over AI behavior and compliance. The platform integrates deeply with telephony systems and CRMs, enabling scalable, low-latency, and secure voice AI deployments.

IVR replacement Contact center AI Customer support automation Internal helpdesk agent Sales enablement Operational efficiency

Assessment

Proprietary scoring across three dimensions: how capable the tool is vs peers, how valuable it is specifically for marketing-agency and SMB clients, and how much it threatens to commoditize independent consulting work.

10/100

Capability

Commoditization risk: Medium

Acquisition risk: Low

Capabilities

Each capability is verified against current documentation and review data. Unknown = not confidently determined yet.

Agent Workflows · Yes
Multi-Agent · Yes
MCP Server · Yes
Memory · Yes
RAG · Yes
Voice · Yes
Vision · No
Code Execution · No
Human-in-Loop · Unknown
Real-Time · Yes
Fine-Tuning · Unknown
Public API · Yes
Webhooks · Yes

Underlying models: LLMs, CALM (Conversation-augmented Language Model), Octave TTS, Deepgram Flux (CSR model)

Pricing

Model: Freemium · annual conversation volume. Last verified May 28, 2026.

Tier

Price

Details

Free

Free

Developer Edition: One bot per company, up to 1,000 external conversations/month (100 for internal agents), community support

Starter

$0.00/mo

annual conversation volume

Enterprise

Custom

Contact vendor

Pricing History

An append-only record of every price change observed. Compounds over time into something no review site offers.

  • 2026-05-28 starter: $0.00 (first observation)

Integrations

7 native integrations.

Key integrations:

Twilio Jambonz AudioCodes Genesys Salesforce Zendesk ServiceNow Jira

Available on: — · API: REST

Traction & Reception

Overall sentiment: Positive

Recurring themes from reviews:

  • Scalability
  • Customization flexibility
  • Robust NLU and dialogue management
  • Strong telephony integration
  • Real-time voice interaction
  • Enterprise-grade security and compliance

Compliance & Enterprise

✓ GDPR ✓ HIPAA ✓ EU Data Residency ✓ SSO ✓ Audit Log

Agency & Partner Value

  • Partner program

Cite this work

This entry is part of the Tyler Willis Intelligence public dataset and licensed under CC-BY-4.0. You're free to quote, redistribute, and feed it into AI systems — please carry the source URL or one of the citation strings below.

Willis, Tyler. "Rasa Voice." *AI & Automation Tools*, tylerewillis.com/intelligence, accessed June 12, 2026. <https://tylerewillis.com/intelligence/tools/rasa-voice>
Willis, T. (2026). Rasa Voice. Tyler Willis Intelligence — AI & Automation Tools. Retrieved June 12, 2026, from https://tylerewillis.com/intelligence/tools/rasa-voice
@misc{willis_tools_rasa_voice,
  author       = {Willis, Tyler},
  title        = {{Rasa Voice}},
  howpublished = {Tyler Willis Intelligence --- AI & Automation Tools},
  year         = {2026},
  url          = {https://tylerewillis.com/intelligence/tools/rasa-voice},
  note         = {Accessed June 12, 2026. CC-BY-4.0.}
}
curl -s https://tylerewillis.com/intelligence/api/tools/rasa-voice.json | jq

Every JSON response carries a _source block with the canonical URL and citation string. Programmatic consumers: read that field.

From the Maintainer

I implement Rasa Voice for clients.

If you want Rasa Voice built into your business or your agency's stack — wired into your existing tools, with a real workflow on top — that's the consulting work. Direct conversation, no junior team, senior execution.